Institute For The Future

Artifact from the Future: Patient Sense

This Artifact from the Future is an example of products, services, and experiences that may play out in the future based on the forecast perspective MEASUREMENT: The Creative Search for Metrics that Matter from our 2013 Reworking Health: New Authorities in a Well-Being Economy research.

PATIENT SENSE

WHAT:

When you only have a few minutes to speak with each patient, you don’t just need their health information. You need to know how to choose your words and how to interact to make sure the patient understands and internalizes the information—and has a great experience. Combining the latest in emotion measurement technology with traditional medical records, Patient Sense gives you all of the data you need to provide the best care possible.

SO WHAT:

Already, emotion recognition and language-mining software are being put to use to enhance the quality of service at call centers and similar kinds of businesses. As these tools become more robust, they will move into health settings and be integrated with biomedical measures and clinical records to give providers cues about how best to communicate and structure patient interactions to enhance health.

This Artifact from the Future is a snapshot of what might emerge if forecasts about the future materialize. It was developed as part of our 2013 Reworking Health: New Authorities in a Well-Being Economy research, which explored the new tools and resources that are challenging traditional roles of patients, consumers and providers and empowering new authorities to emerge and engage people in their health.

Like all of IFTF’s Artifacts from the Future, this image offers insights into future everyday lives and is intended to give you an immersive look at a possible future change.